Payment & Shipping

Payment options

  • Payment by credit card (Visa, Mastercard, Maestro)
  • Payment via PayPal
  • Payment via Apple Pay
  • Payment via Google Pay
  • Payment via Shop Pay
  • Bancontact (for customers in Belgium)
  • eps transfer (for customers in Austria)
  • Ideal (for customers in Netherlands)

Shipment

Delivery is available throughout Europe. Please note the shipping costs for the respective countries. The shipping costs include all shipping methods

General Shipping Costs

Germany – €5.90 for parcel shipping including tracking.

EU countries – 12 € for parcel shipping including tracking.

In the event of a cancellation, costs for packaging and shipping of a maximum of €14.00 will be charged if the goods have already been sent to you. Cancellation will only take place once the goods have been returned to us.

Delivery times

Unless otherwise specified in the respective offer, the goods will be delivered as follows:

Impression set within Germany within 2 – 4 working days

For deliveries abroad within 2 – 8 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).

Shipping of the individually made GRILLZ. approx. 10 working days from receipt of the dental impressions (if advance payment has been agreed, after the time of your payment instruction).

Please note that no shipping or deliveries take place on Sundays and public holidays.